Refund Policy
Thank you for choosing Crack Defence Exams. We appreciate your trust in our services. Please read this Refund Policy carefully as it sets out the terms under which you may be eligible for a refund.
Refund Eligibility
Within 24 hours
You may request a full refund within 24 hours of the purchase date if you have not accessed or downloaded any course materials, live lectures, or any other paid content.
Technical Issues
If you encounter technical issues that prevent you from accessing our courses and we are unable to resolve the issue, you may be eligible for a full or partial refund.
Other Circumstances
We may grant refunds under other circumstances at our sole discretion.
Non-Refundable Items
Some services, including (but not limited to) individual consultation services, personalized plans, and special event tickets, may be non-refundable. Please review the specific terms of each product or service for details.
How to Request a Refund
To request a refund, please contact our support team at contact@crackdefenceexam.com with the following information:
– Your name
– Order number
– Reason for the refund request
Refund Processing
If your refund request is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.
Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon posting on our website, so please review this policy regularly.
Contact Us
If you have any questions about this Refund Policy, please contact us at:
contact@crackdefenceexam.com
Your satisfaction is our priority, and we will do our best to meet your expectations. Thank you for being part of the Crack Defence Exams community.